remote assistance via the Internet
Many computer failures do not need to be physically repaired by an IT specialist. The most common computer problems are easy to fix and take only a few minutes to fix. In such cases, it is not necessary to deliver the computer to the service center or call a specialist home. You can use a remote assistance service that allows you to quickly and easily fix many computer problems. This will help save both the time needed to reach the customer / service and money.
What are the advantages of remote computer assistance?
You can connect with an IT specialist remotely from anywhere in the world. All you need to do is provide a remote screen with a specialist and he will take care of the problem. As a result, the customer receives quick assistance and the fault is repaired in a few minutes. The remote connection is encrypted, so only a person who has been allowed to connect can. The customer can feel confident and safe, no data is at risk. Remote assistance can be used regardless of the system used, specialists are experienced people who know various systems. The biggest advantage of this solution is saving time and money. Taking the computer to the site requires a few minutes, and living in a small town, maybe even an hour. An IT specialist ordered to go home will charge more money for his service than by performing the service remotely.
What are the most common problems that can be resolved remotely?
95% computer problems can be resolved remotely. The most common repairs done in this way are:
Do you have another IT problem and you wonder if we can help you remotely?
Remote assistance is possible after prior download of the following software (click on the picture), which will allow the technician to connect to your computer remotely.
The IT specialist will be able to see your problem thanks to a remote connection.
If payment is required for Remote Assistance, you can do so below