Remote assistance

remote assistance via the Internet

Many computer failures do not require physical repair by an IT professional. The most common computer problems are easy to fix and only require a few minutes. In such cases, there is no need to take the computer to a service center or call a specialist to your home. You can use the remote assistance service, which allows you to easily and quickly solve many computer problems. This will help you save both time needed to reach the customer/service and money.

What are the advantages of remote computer assistance?

You can connect to an IT specialist remotely from anywhere in the world. Just share your remote screen with the specialist and he will take care of the problem. Thanks to this, the customer receives quick help and the fault is repaired in a few minutes. The remote connection is encrypted, so only the person you have allowed can connect. The customer can feel confident and safe, no data is at risk. Remote assistance can be used regardless of the system used, the specialists are experienced people who know various systems. The biggest advantage of this solution is saving time and money. Taking your computer to the service center requires a few minutes, and if you live in a small town, maybe even an hour. An IT specialist ordered to your home will charge more for his service than if he performed the service remotely.

What are the most common problems that can be solved remotely?

95% computer problems can be solved remotely. The most common repairs performed this way are:

Do you have another IT problem and are wondering if we can help you remotely?

Remote assistance is possible after downloading the software below (click on the image), which will allow the technician to connect to your computer remotely.
The IT specialist will be able to learn about your problem thanks to the remote connection.